Contact information

Switchboard +358 9 183 51

E-mail: firstname.lastname(at)fiva.fi

Registry

Open weekdays 9–16 (except on Maundy Thursday and New year's Eve 9–13.30)
postal address: The Finnish Financial Supervisory Authority, P.O. Box 103, FI-00101 Helsinki, Finland
tel. 09 183 5339, +358 9 183 5339 (international number)
fax +358 9 183 5328
registry(at)fiva.fi

Media phone service

The media phone service’s number (only for media representatives) is +358 9 183 5030. Our Communications Officers can be contacted on weekdays 9–16, except on Holy Thursday and New Year's Eve 9–13. 

Customer service

Tel. +358 9 183 5250, available weekdays 9–16, except on Holy Thursday and New Year's Eve 9–13.
The Communications customer service helps customers find information from already-published material and gives advice on how to proceed.

Twitter
​FIN-FSA’s Twitter account is Twitter.com/FIN_FSA. We tweet about publications, public appearances and job openings.

We are redesigning our website and this page is currently being updated. We apologize for any inconvenience. More contact information on the Finnish web site.

 

AIFM funds
Theme Email
Technical issues and matters of interpretation relating to AIFMD reporting, and changes to AIFMD reporting obligations AIFMDReportingHelpdesk(at)fiva.fi
Matters of interpretation relating to AIFM AIFMquestions(at)fiva.fi

Notifications of major holdings under chapter 18, section 1 of the AIFM Act
Notifications concerning changes and discontinuation under the AIMF Act

For more detailed instructions:
Notifications under chapter 12, section 1
Notifications under chapter 19, sections, 3, 4 and 1
Notifications under Chapter 20, sections 3 and 2

AIFM-ilmoitukset(at)fiva.fi
​Foreign cross-border marketing notifications under chapter 19, sections 2 and 5 of the AIFM Act AIFM-notifications(at)fiva.fi
​IDD (Insurance Distribution Directive)

​Questions on IDD to the FIN-FSA

  • IDDquestions(at)fiva.fi
Innovation Help Desk

If you have questions on permits, registration and other authorisation issues concerning innovative financial products and services, email us at

  • Innovaatio-HelpDesk(at)fiva.fi

For more information, please see Innovation Help Desk.

For enquiries not related to innovative financial products and services, please see the other email addresses provided on this site.

Notification of managers’ transactions

Notifications of managers’ transactions are sent to the FIN-FSA via secure email, using a dedicated PDF form or as an XML file

  • johdonkaupat(at)fiva.fi
​Crowdfunding

​Questions on crowdfunding to the FIN-FSA

  • joukkorahoituskysymys(at)fiva.fi
Transaction reporting (AKVA)

Regulations and guidelines on transaction reporting
Transaction reporting requirements
Technical implementation of reporting

  • kaupparaportointi(at)fiva.fi

​Technical support of transaction reporting

  • trs-support(at)fiva.fi
Short positions

Notifications of short positions and cancellations thereof

  • shortselling(at)fiva.fi
MAR enquiries

Information on delayed disclosure must be submitted by encrypted email

Questions and interpretations on the Market Abuse Directive (MAR) not requiring immediate response

  • markkinat(at)fiva.fi
MiFID II and MiFIR

Questions on MiFID II/MiFIR

  • MiFIDquestions(at)fiva.fi
PRIIPS

Questions on the key information document provided on packaged retail and insurance-based investment products (PRIIPS)

For more detailed instructions

  • PRIIPSquestions(at)fiva.fi
PSD2

Questions on Payment Services Directive to the FIN-FSA

  • psd2(at)fiva.fi
Reporting
Theme Email
Technical issues and matters of interpretation relating to EBA ITS reporting (XBRL/XML) EBAReportinghelpdesk(at)fiva.fi
(previous ITShelpdesk(at)fiva.fi,
COREPhelpdesk(at)fiva.fi)
​Technical issues and matters of interpretation relating to FIN-FSA data collections (.csv) VIRATIhelpdesk(at)fiva.fi
​Technical issues and matters of interpretation relating to AIFMD reporting, and changes to AIFMD reporting obligations AIFMDReportingHelpdesk(at)fiva.fi
​Non-electronic Solvency II reporting S2raportointi(at)finanssivalvonta.fi
Technical issues and matters of interpretation relating to Solvency II reporting S2Helpdesk(at)fiva.fi
Technical issues relating to the Jakelu Distribution Service JakeluHelpDesk(at)fiva.fi
Reporting of the ECB’s fee factor data (COF) and the related communication EKP_valvontamaksut(at)fiva.fi
STOR notifications of investment service providers and trading venues

STOR notifications under Article 16 of MAR are sent to the FIN-FSA via secure email using a separate form

  • STOR(at)fiva.fi
Insurance market reporting

User ID and password for the submission of regular insurance sector reports
User ID and password for basic notifications and notifications of change to company pension fund and employee benefit fund registers
Insurance brokers’ transaction reports and financial statement information  

  • tilastot(at)fiva.fi
Communications

Please send us your questions, feedback and development ideas concerning the web service either via email or feedback form

  • finanssivalvonta(at)fiva.fi