Scams in the name of the Financial Supervisory Authority

Scam attempts are occasionally made in the name of the Financial Supervisory Authority (FIN-FSA) through various communication channels. Scam attempts have been detected at least via email, WhatsApp, text messages and telephone. Messages may contain screenshots, links or attachments. Scam attempts have been targeted both at consumers and financial market participants. Contacts attempt to phish for confidential information. Please be vigilant when receiving messages and phone calls.

How to recognise a scam attempt

Pay attention to the sender information and the content of the message. Check, for example, that the email was sent from the official email address of the FIN-FSA, @finanssivalvonta.fi. The FIN-FSA never asks for banking credentials or other identifying information. Scam contacts often contain errors in grammar or content. Other recognisable features of scam attempts include creating a sense of urgency and threatening negative consequences. If you suspect that a message is not genuine, do not respond to it until you have verified its authenticity.

If you suspect fraud

If you receive a suspicious contact, do not reply to the sender or open any links or attachments in the message. Do not give out your personal or banking information. You can verify the authenticity of a contact by getting in touch with the FIN-FSA directly using a communication channel other than the one used in the message you received. Even if you are sure that the contact is not genuine, you can still report the scam message you have received to the FIN-FSA.

Instructions for victims of a scam

If you suspect you have been scammed, contact the blocking service and your bank immediately. Find out whether it is still possible to cancel the unauthorised payment transaction or request that the means of payment be closed immediately. In this way, further losses may be prevented and payments possibly cancelled. File a report of an offence with the police.